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Director / Vice President, Information Technology

We are looking for a dynamic IS/IT leader to steward the journey to that of a world-class enabling organization. This individual will lead the team responsible for all aspects of IT operations: network, hardware, and enterprise applications. The successful candidate will have a bias towards customer service, with an emphasis on user enablement and support of the field and office operations. We are looking for an innovative leader with a demonstrated ability to leverage both internal and external resources to maximize business impact while maintaining vigilance on the bottom line. The successful candidate will bring discipline and experience to the business operations with a clear focus on business outcomes while managing risk, and optimizing resources. With a strong command of best practices and mission critical decision making around technology services, the candidate will promote and support a culture of excellence, both challenging and supporting individuals in their own efforts, and clearly connecting these efforts to the organizations strategy and operational vision.
The ideal candidate
You will use your experiences, insights, strategic mindset and proven leadership to build relationships and foster an environment committed to safety, operational excellence, and the delivery of quality projects on time and on budget. You will creatively leverage IT to bridge the teams located across the country. Your ability to inspire confidence in others, to integrate complex systems and to improve processes will lead to new ways of operating and optimize both organizational performance and workforce morale. Your ability to strategically set KPIs, goals and metrics will foster a service-based, results-oriented culture. Alignment with the core values is a non-negotiable: passion, determination, initiative, professionalism, and teamwork.
Key Areas of Accountability

Promotes a culture that reflects values, encourages excellence in performance, and rewards productivity. Ensures alignment of talent and company culture with business goals and objectives

Defining strategy and setting objectives for the evolution and delivery of IS/IT to that of world-class delivering sustainable competitive advantage to the company

Excellence in business enablement and support

Leading a high performing team in the creative and efficient use of resources that embraces innovation, focuses on results and effectiveness and supports the broad goals of the organization through their own efforts, team collaboration and supporting the success of all other departments

Delivery of technology operations services that align to strategic and corporate goals and that result in positive operating and business results for individual departments

Day-to-day operations of mission critical enterprise applications

Managing relationships and agreements with partners and solution providers

Setting, monitoring and achievement of key performance metrics

Leading organizational chance, developing a culture of continuous improvement and facilitating coaching and professional growth for motivated staff by clearly communicating the vision, goals, opportunities and direction of the division

Qualifications & Success Profile

Minimum 10 years of relevant experience leading and delivering technology services including several years leading IT strategy delivering technology operations services to support business systems and employee productivity

Related post-secondary education and relevant work experience with demonstrated business and technical aptitude

A strong understanding of business processes and technology solutions within the Financial Services Wealth Management Industry and how they operate to meet business needs.

Strong knowledge and understanding of large enterprise business processes, support processes, technology processes and applications.

Track record of building and grooming exceptional teams by attracting and retaining high performance talent, articulating clear vision and expectations and supporting success by removing obstacles, having forthright conversations, having consistent follow up and supporting and giving opportunity to individual strengths.

Exceptional communication and interpersonal skills.

Live the Core Values: Teamwork, Initiative, Dedication, Professionalism, Passion.

We offers a unique and progressive culture and is committed to being a market leader with respect to total rewards. The successful candidate will be rewarded with a competitive compensation and benefits package, including an attractive base salary, bonus, the potential to become an equity shareholder and other incentives and perquisites commensurate with the senior profile of this executive opportunity.
Application Instructions
Please submit your cover letter and curriculum vitae online. You may be asked to complete a Career History Form as part of the application process

Keywords: Project Manager, Project Management, PMP, SAAS, Technical Support, Tech support, Help Desk, Application Support, IT Support, IT Help, Computer Repair, Laptop repair, Software Support, Network Systems Analyst, Systems Snalysts, IT Analyst, Computer Analyst, Applications Analyst, Anformation Technology, Information Technology, Information Systems, Information Technology Support, Information Technology Analyst, Information Technology Coordinator, Information Technology Director, Information Technology Manager, Information Technology Support Manager, Information Technology Specialist, Information Systems Analyst, Information Systems Coordinator, Information Systems Director, Information Systems Manager, Information Systems Support Manager, IT, IS, Microsoft, Database Analyst, Database, Project management Professional, Project Management, PMP, Chief Technology Operator, Chief Information Operator, Vice President, VP, VP IT, Vice President of Information Technology, Information Technology Director, IT Director, Director, Manager, IT Manager, IT Supervisor, President, Vice President, Ontario, ON, York, Etobicoke, Scarborough, North York, Mississauga, Brampton, Woodbridge, Oakville, Milton, Concord, Vaughan, Richmond Hill, Markham, Pickering, Ajax, Oshawa, Newmarket, Georgetown, Hamilton, Burlington, GTA

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